Refund Policy

Please Save Your Receipt.

We will cheerfully exchange or refund most items with a receipt dated within 30 days of purchase. Some rules or exceptions may apply.

  • Receipted refunds: Returns will be issued based on original method of payment.

  • Gift Receipt Returns: Returns accompanied by a gift receipt will be extended in the form of an La Tienda Gift Card.

  • Pre-Paid/Services/Clearance Items: Refunds and exchanges are not permitted for Gift Cards, phone cards, tickets, licenses, permits, postage stamps, clearance items, etc. All sales are final.

  • Seasonal Items: May be returned within 30 days of purchase with original packaging. Seasonal items include holiday merchandise, most Lawn & Garden items, and swimming pools/pool accessories.

  • Appliances/Electronics: May be returned within 90 days of purchase with original packaging and accessories.

  • Entertainment: Most items can be returned within 90 days. If opened, computer software, video game, hardware/software, music, and movies may be exchanged for an identical item only.

  • Discounts and Promotions: The refunded value for each item returned will be reduced to reflect the value of any free gift or discount.

  • No Receipt Returns/Exchanges: A valid government issued ID is required for all non‑receipted returns/exchanges. Refund will be extended in the form of an La Tienda Gift Card.

La Tienda reserves the right to limit or refuse any refund

Other restrictions may apply.

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